Your questions, answered
Cleaning conundrum? We have the answers.
Over the years, we've been asked a variety of questions about everything from our maid service itself to our pricing and office management. That's why we take great pride in answering your most frequently asked questions below.
The best way to determine the cost of cleaning your home is through a free in-home consultation. If that is not possible, you can also call our office and provide us with a description of your home and the areas requiring cleaning. Though the quote won't be fully accurate, it should give you an approximate idea of the costs which can be confirmed upon our arrival. Every home is different, and we must take into account variables like clutter, pets, and lifestyle, which can all impact your price.
Absolutely! Check out our Customized Cleaning Packages section to see a full description of what's available. Best of all, you can customize each one to fit your needs - as the name suggests.
The short answer is yes. We're equipped with all the cleaning supplies we need to get your home clean the Merry Maids way. That includes colour coded microfiber cloths to eliminate the risk of cross contamination between rooms in your home. Also, we use our specially formulated cleaning solutions that avoid the use of harsh chemicals in your home. Our vacuums even have the Carpet and Rug Institute's Green Label certification. Simply put, we'll bring everything we need to send dust and dirt packing for good.
It is our pleasure to clean homes at different frequencies that best suit you and your cleaning needs. Please check Cleaning Services to see how regularly we can clean your home.
Typically, 1-2 maids will be scheduled to clean your home depending on the demand for the day. In some circumstances, for example if a home is particularly large or if you need a fast cleaning before an event, we may send 3 maids to get the job done quicker. We always consult with you and would be happy to let you know how many maids will be in your home during your FREE in-home cleaning consultation. We understand that your space is private and respect the trust you place in us by inviting us into your home.
We always try to be consistent every time we perform a cleaning of your home. We will always try to have the same team member(s) return but sometimes another cleaning may call for one maid to be elsewhere. We ensure any details you may have requested will be taken care of.
Yes. However, we recommend signing up either earlier in the day or later in the afternoon. Appointments near the end of the day are always available but with traffic on the roads creating delays, it can be hard to coordinate specific times. Rush hour can create multiple scheduling problems, so we will provide estimated times for arrival.
At Merry Maids of Hamilton, Stoney Creek & Caledonia, rest assured you are getting the cumulative knowledge from Merry Maids of more than 40 years of cleaning experience. That means years of tips, tricks, and techniques all taught to our cleaning teams. On top of that, our teams are carefully screened, trained, bonded and insured so you never have to worry about who is cleaning your home - they're always a professional. Lastly, our tools and cleaning methods allow us to really focus on getting every detail in your home to look its best. Give us a call or explore our Why Merry Maids section to learn a bit more.
Just give our office a call. Anyone on-site would be happy to make any necessary changes to your service as needed. If you're looking to upgrade or make a permanent change, you may be put in contact with someone in the sales department to make account changes.
Please check our career opportunities.